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My Role   Individual Work

UX Research  |  UXDesign   |   Prototyping   
 

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Duration   

8 weeks, 2019 Fall

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Course Buddy

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A platform for Harvard students evaluating, searching for school courses, sharing insights and knowledge.

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Overview

Toolkit

​Figma  |  Principle  |  Adobe Suites

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Background

Background

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An essential approach for students to gain theoretical and practical knowledge is through taking courses.

At Harvard, more than 1500 courses are offered each semester.
 
At the beginning of the semester, students can select 4-5 classes through a course selection system. After the semester ends, they are encouraged to evaluate the classes they have taken through a course evaluation system. The two systems work together to help students choose the most suitable courses and assure the course quality.

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Research Phase

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Current user experience analysis    |    Survey (N=54)     |    Interview

Research
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Current course selection system

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Current course evaluation system

Key findings

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Since two systems are independent, the results of the evaluation system are not always fully accessible as guidance for students during course selection.

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  • During the course shopping period, 70% of interviewed students spend extra time consulting with those who have taken the course before for more information. 60% of students find themselves often repeatedly introduce their "course experience" to people.

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The criteria for course evaluation does not adequately cover some information students desire to know, which prevents them from comprehensively assessing whether the courses are aligned with their interests.

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  • The existing criteria can be concluded as:

          Teaching Team,  Work Load, Assignment, Learning Objectives​

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  • According to survey and interview, most students are also interested in:

          Stimulate Interest, Fair Grading, Practice Experience,  ​Class Pace

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Current Text-heavy systems sometimes fail to help students concentrate on the content.

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  • 65% of the interviewed students admit " Sometimes, I'm not reading instructions carefully, then giving random scores"

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Sharing opinions on courses is an essential way for students to find similar minds

  • 85% of the interviewed students have created or joined online groups to discuss which courses are best to select

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Define Product

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Define Product

One app rather than two systems

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Customized course recommendation, not spending extra time asking around  

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Share similar minds than similar feedbacks

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Visual-lite instead of text-heavy

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Comprehensive assessment, not missing students' interests

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Course Buddy is a platform for Harvard students evaluating, searching for school courses, sharing insights and knowledge.

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Design Outcome

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Design Outcome

Process

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Meet Users​

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Process

From user research, we synthesized two types of personas that could reflect the identity and characteristics of potential users. 

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User Journey Map

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 Wireframe Interations

I iterated the wireframes from time to time by discussing with potential users and checking user flow that meets design objectives and solves user's pain points.

Low-Fidelity Wireframe

Register & Log in

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Home

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Community

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Search

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Medium-Fidelity Wireframe

© Mia Guo Portfolio 2020. All Rights Reserved.

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